MS Exchange 2010 is a great UM platform which brings to the market multiple improvements compared to the previous versions. Companies that use faxing and need to migrate to Exchange 2010 UM, need to figure out how to integrate faxing systems into the new UM platform.
Exchange 2010 UM has the following improvements:
- Legal Hold Characteristics – copies of all emails are saved on the server, although these emails are deleted by the users
- Multi Mailbox and Multiple Keywords Search - specific users are allowed to search in multiple email inboxes and perform parallel search of different tokens and expressions
- Database Availability Groups and Database Level Failover – multiple servers save copies of individual databases. In case of disaster, Exchange 2010 can automatically recover them. Failure of a single database will not affect the other databases on the server.
- Automatic Voice Email Transcription
- Priority rules for call answering – important calls can be forwarded to cell phones while unimportant calls can go straight to the voice mail
- Personal Archive and Retention Policies
- Role base access/delegation Control - administrators can perform delegation based on the role that the delegate will be performing.
Read the rest of the story in this WhitePaper about Fax Server Integration with MS Exchange 2010 UM.
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